Shipping Policy

Order Processing
All orders will be automatically received and sorted immediately after successful payment confirmation. Our team conducts manual review for every order information, including shipping address, contact information and order details, to avoid delivery errors caused by incorrect information. All confirmed orders will be processed and dispatched within the standard processing cycle. For frozen products with high requirements on transportation environment, we adopt professional low-temperature protection packaging and standardized pre-delivery inspection procedures to fully guarantee the integrity, fresh taste and optimal state of products during subsequent transportation, ensuring that customers receive products in perfect condition.
Global Shipping & Zero Shipping Fees
We provide unlimited free worldwide shipping services for all products in the store. There is no minimum order quantity, no order threshold and no additional shipping surcharge. All customers can enjoy free global delivery service regardless of the order amount. All shipping costs are fully borne by our store, and no shipping fee will be displayed or charged at the checkout stage.
Duty & Tax Coverage
As part of our all-inclusive service commitment, we fully undertake all cross-border logistics-related fees arising from international shipments, including but not limited to import tariffs, customs clearance fees, value-added taxes and other applicable miscellaneous fees. Customers do not need to bear any extra expenses during customs clearance and package receipt. There will be no on-site payment requests or additional deduction fees. All tariff and tax risks and costs are borne independently by our store, realizing real zero-cost cross-border shopping for customers.
Delivery Timeframe
After the order is successfully dispatched and handed over to the official logistics carrier, the standard global delivery cycle ranges from 6 to 12 business days. The specific arrival time is affected by regional logistics operation efficiency, local customs clearance progress and regional transportation arrangements. We will push logistics update information in real time during the transportation process to facilitate customers to track order status at any time.
Currency Settlement
To unify global transaction standards and optimize customer shopping experience, all product pricing, order settlement and fund transactions on this website are exclusively settled in USD. No other currency settlement methods are supported, and there will be no hidden exchange rate difference charges.
Logistics Exception Instructions
In case of slight delay in logistics transportation due to objective factors such as regional weather, customs inspection and logistics route adjustment, we will actively track the order progress and synchronize the latest information. For abnormal logistics problems caused by our packaging and delivery errors, we will provide compliant solutions in accordance with after-sales rules to fully protect customers’ legitimate rights and interests.